Articles Archives - Page 3 of 6

Creating a Strong Sense of Purpose
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Creating a Strong Sense of Purpose

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Creating a Strong Sense of Purpose

Developing, marketing, selling, implementing and supporting technology products [...]

Creating a Strong Sense of PurposePaul J Henderson2021-09-14T06:02:28+00:00

2 Minutes on Outcomes – Video – 10 – Joint Engagement

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video – 10 – Joint EngagementPaul J Henderson2021-09-14T06:31:58+00:00

TOD – An Account Plan sets out what the vendor will do to the customer. A Success Plan sets out what the vendor will do with the customer.
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TOD – An Account Plan sets out what the vendor will do to the customer. A Success Plan sets out what the vendor will do with the customer.

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TOD – An Account Plan sets out what the vendor will do to the customer. A Success Plan sets out what the vendor will do with the customer.

TOD – An Account Plan sets out what the vendor will do to the customer. A Success Plan sets out what the vendor will do with the customer.Jori Chen2021-05-27T05:45:53+00:00

How a New Accountability Drives Revenue Growth
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How a New Accountability Drives Revenue Growth

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How a New Accountability Drives Revenue Growth

The word accountability creates shudders for business leaders. [...]

How a New Accountability Drives Revenue GrowthJori Chen2021-05-27T05:46:54+00:00

2 Minutes on Outcomes – Video – 9 – Loyalty/Stickiness

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video – 9 – Loyalty/StickinessJori Chen2021-05-27T03:26:14+00:00

TOD – Executive Business Reviews should be with executives, not I.T. or middle management.
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TOD – Executive Business Reviews should be with executives, not I.T. or middle management.

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TOD – Executive Business Reviews should be with executives, not I.T. or middle management.

TOD – Executive Business Reviews should be with executives, not I.T. or middle management.Jori Chen2021-05-18T05:01:24+00:00

2 Minutes on Outcomes – Video 8 – Beating the Competition

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video 8 – Beating the CompetitionJori Chen2021-05-18T04:52:36+00:00

No Business Initiative, No Deal
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No Business Initiative, No Deal

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No Business Initiative, No Deal

When customers make submissions to buy technology, it’s [...]

No Business Initiative, No DealJori Chen2021-05-10T04:54:19+00:00

TOD – The core outcome you enable should be an ongoing business result the top management of customers would regard as a success.
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TOD – The core outcome you enable should be an ongoing business result the top management of customers would regard as a success.

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TOD – The core outcome you enable should be an ongoing business result the top management of customers would regard as a success.

TOD – The core outcome you enable should be an ongoing business result the top management of customers would regard as a success.Jori Chen2021-04-19T02:11:59+00:00

Achieving Trust
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Achieving Trust

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Achieving Trust

For customers to trust us, they must believe [...]

Achieving TrustJori Chen2021-04-19T02:02:38+00:00