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TOD – The core outcome you enable should be an ongoing business result the top management of customers would regard as a success.
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TOD – The core outcome you enable should be an ongoing business result the top management of customers would regard as a success.

Article

TOD – The core outcome you enable should be an ongoing business result the top management of customers would regard as a success.

Jori Chen2021-04-19T02:11:59+00:00April 18th, 2021|Article|

Achieving Trust
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Achieving Trust

Article

Achieving Trust

Jori Chen2021-04-19T02:02:38+00:00April 16th, 2021|Article|

For customers to trust us, they must believe we will act well. But where does that belief come from? Here are some thoughts – Truth – the customer [...]

2 Minutes on Outcomes – Video 7 – Executive Engagement

Jori Chen2021-04-14T04:10:34+00:00April 14th, 2021|Article|

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video 6 – Influencing the Whole Buying Cycle

Jori Chen2021-04-19T01:51:20+00:00April 14th, 2021|Article|

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video 5 – References and Advocacy

Jori Chen2021-04-14T04:00:37+00:00April 14th, 2021|Article|

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video 4 – Growth

Jori Chen2021-04-13T08:26:53+00:00April 13th, 2021|Article|

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes