Outcome Playbooks
If you want to create a business outcome for customers, a playbook would help. To achieve a business outcome, a customer must get five elements right. They need [...]
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TOD – Enabling measurable business outcomes creates a strong link between the work your staff do and the customers’ success. And that creates a stronger sense of purpose. GalleryTOD – Enabling measurable business outcomes creates a strong link between the work your staff do and the customers’ success. And that creates a stronger sense of purpose.
‘What We Do’ Statements
Your staff will benefit from a single statement capturing the essence of what you do as a business. And so will your customers. Here’s a structure you can [...]
