Customer Success Webinar Series

Outcome-based Customer Success: Moving Past Adoption

Date Held: Thursday, August 15, 2019, 2:00 PM MDT

In this webinar, you’ll learn:

• Why SAP, Adobe, Mulesoft, ServiceNow, Salesforce and many more have already adopted an outcome approach
• Why a focus on outcomes improves product adoption
• How to use outcomes to reach senior customer executives and stay there
• How outcomes create passionate customers
• How to implement outcome-based customer success