|Contributing Outcome Name|
|List Everthing the Customer Needs to Achieve the Contributing Outcome||How Large is the Gap between What You Can Offer Today and What the Customer Needs for Each Item - 4 is a Large Gap, 1 is a Small Gap||Importance of Each Item for the Customer in Achieving this Outcome - 4 is Very Important, 1 is Not Important||Do You Need an Offering for Your Minimum Viable Outcome Bundle? Yes/ No|
|Processes - what processes will change and/or what new processes will the customer need ie what will change in the way they do business?|
|Systems - what new systems (including systems you provide) will the customers need?|
|People Skills - what new people skills will the customers need to achieve the contributing outcome? These skills might require training or even recruitment of new staff.|
|Partners of the customer - does the customer have, or will they need, their own partners to play a role to achieve the contributing outcome? If yes, what will change in the way they use their partners?|
|Policies -what guidance on new or changed policies would help the customer achieve this contributing outcome??|
Measurement and Reporting - will the measures/KPI's and/or reporting in the part of the customers' business affected by this contributing outcome need to change? If so, how?
|Change Management - what guidance on change management would help the customers achieve this contributing outcome?||Describe the change management assistance that might help the customers|
Governance - what guidance on internal governance would help the customers achieve this contributing outcome?
|Describe the assistance on setting up governance that might help the customers|
HR Topics - what guidance on HR topics would help the customers achieve this contributing outcome? This might include impacts on salaries/varibale compensation, impacts of government regulations, insurance implications. Would they benefit from guidance?
|Describe the assistance on HR topics that might help the customers|
Other items - what other items would help the customers achieve this contributing outcome?
|Describe any other items that might help the customers achieve the contributing outcome|