Step 1
Free
Step 1 – Understand the Benefits of An Outcome Approach
A quick introduction to Outcome-based Customer Success and its benefits.
Step 2
USD $39
Step 2 – Learn the Fundamentals of Outcome-based Customer Success
Video-based tuition. You'll learn about Outcome Structures (the business outcomes you enable for your customers), Outcome-based Customer Lifecycles (how you and your customers will work together to enable outcomes) and how to apply both concepts.
What You Enable for Your Customers