Step 1

Free

Step 1 – Understand the Benefits of An Outcome Approach

A quick introduction to Outcome-based Customer Success and its benefits.

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Step 2

USD $39

Step 2 – Learn the Fundamentals of Outcome-based Customer Success

Video-based tuition. You'll learn about Outcome Structures (the business outcomes you enable for your customers), Outcome-based Customer Lifecycles (how you and your customers will work together to enable outcomes) and how to apply both concepts.

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What You Enable for Your Customers