Module Approach

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

USD $7800

Create Expansion Revenue and Increase Retention

You'll learn how to apply your Outcome Structure, some specialist outcome techniques and a process called Escalating Engagement. The objective is to increase both retention and expansion revenue. You'll develop an approach for high-touch and tech-touch customers - Facilitated Workshop - 2 days in total.

See more...

USD $1950

Outcome-based Professional Services Projects

You create reference accounts for your Outcome Program by delivering real and measurable business outcomes from each project. In this workshop, you'll review your current implementation methodology and adapt it to support your Outcome Program - Facilitated Workshop, half-day in total.

See more...

USD $5900

Collaborative Relationship with Customers

You'll develop an Outcome-based Customer Lifecycle with an engagement program for high-touch customers. This will form the foundation of a repeating cycle of engagement driven by continuous improvement of the outcomes you enable - Faciltated Workshop, 1.5 days in total.

See more...

USD $7800

Develop Execution Capability

You'll develop a detailed plan for the preparation needed to launch your Outcome Program - Facilitated Workshop, 2 days in total.

See more...

USD $3900

Creating Outcome Bundles

You'll learn how to develop bundles of products, services, tools, guides, methodologies to help your customers achieve each Contributing Outcome - Facilitated Workshop, 1 day in total.

See more...

USD $1950

Outcome Conversations

You'll learn how to explain your Outcome Program, develop a short message describing how you help customers, learn how to turn conversations into outcome conversations and a structure for customer meetings - Facilitated Workshop, half-day in total.

See more...

USD $1950

Measuring Outcomes

You'll establish the measures you and your customer will jointly use to track how well the Success Outcome and Contributing Outcomes are achieved and improved - Facilitated Workshop, half-day in total.

See more...

USD $7800

Developing Your Product Roadmap to Drive Growth

Your Success Outcome (the core business outcome you help customers achieve) provides an excellent lens through which to examine new products and services you can develop or new markets you can attack. The approach produces alignment across all departments on the what should be developed and the prioritisation in your product raodmap. It eliminates ad-hoc decisions on new features and functions and helps focus R&D/ product Development on items that will make a big difference to your business. You'll use a model known as BEND Growth.

See more...