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2 Minutes on Outcomes – Video – 9 – Loyalty/Stickiness

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video – 9 – Loyalty/StickinessJori Chen2021-05-27T03:26:14+00:00

TOD – Executive Business Reviews should be with executives, not I.T. or middle management.
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TOD – Executive Business Reviews should be with executives, not I.T. or middle management.

Article

TOD – Executive Business Reviews should be with executives, not I.T. or middle management.

TOD – Executive Business Reviews should be with executives, not I.T. or middle management.Jori Chen2021-05-18T05:01:24+00:00

2 Minutes on Outcomes – Video 8 – Beating the Competition

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video 8 – Beating the CompetitionJori Chen2021-05-18T04:52:36+00:00

No Business Initiative, No Deal
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No Business Initiative, No Deal

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No Business Initiative, No Deal

When customers make submissions to buy technology, it’s [...]

No Business Initiative, No DealJori Chen2021-05-10T04:54:19+00:00

TOD – The core outcome you enable should be an ongoing business result the top management of customers would regard as a success.
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TOD – The core outcome you enable should be an ongoing business result the top management of customers would regard as a success.

Article

TOD – The core outcome you enable should be an ongoing business result the top management of customers would regard as a success.

TOD – The core outcome you enable should be an ongoing business result the top management of customers would regard as a success.Jori Chen2021-04-19T02:11:59+00:00

Achieving Trust
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Achieving Trust

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Achieving Trust

For customers to trust us, they must believe [...]

Achieving TrustJori Chen2021-04-19T02:02:38+00:00

2 Minutes on Outcomes – Video 7 – Executive Engagement

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video 7 – Executive EngagementJori Chen2021-05-18T04:55:42+00:00

2 Minutes on Outcomes – Video 6 – Influencing the Whole Buying Cycle

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video 6 – Influencing the Whole Buying CycleJori Chen2021-04-19T01:51:20+00:00

2 Minutes on Outcomes – Video 5 – References and Advocacy

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video 5 – References and AdvocacyJori Chen2021-04-14T04:00:37+00:00

2 Minutes on Outcomes – Video 4 – Growth

#CS #outcomeleaders #outcomes #customercentric #CSM #incomefromoutcomes

2 Minutes on Outcomes – Video 4 – GrowthJori Chen2021-04-13T08:26:53+00:00